Terms of Service
Last Updated: May 27, 2026
These Terms of Service ("ToS") govern the specific services and subscription features offered by WavHive ("WavHive," "we," "us," "our") to registered users. This document should be read alongside our Terms & Conditions, which govern general use of the Platform. By using any paid or subscription feature of WavHive, you agree to these Terms of Service.
1. Services Offered
WavHive provides the following core services to registered users:
Free Tier
- Upload and store music tracks up to your plan's storage limit
- Share tracks privately with a defined number of contacts
- Access the WavHive inbox and track library
- Basic metadata management (BPM, key, genre, cover art)
Pro / Paid Tier (features may vary by plan)
- Expanded storage capacity
- Unlimited contacts and sharing
- Priority file processing
- Advanced analytics on track plays and shares
- Custom profile and submission page URL
- Priority support
Plan details, pricing, and feature availability are published on our Pricing page at wavhive.com/pricing. We reserve the right to adjust plans and pricing with at least 30 days' notice to active subscribers.
2. Account Registration and Eligibility
To use WavHive's services you must:
- Be at least 18 years of age;
- Provide accurate registration information;
- Maintain the security of your login credentials;
- Not be prohibited from receiving services under applicable law.
We may refuse service or terminate accounts at our sole discretion, including for violation of these ToS or our Terms & Conditions.
3. Subscriptions and Billing
3.1 Subscription Plans. Paid plans are billed on a monthly or annual basis as selected at checkout.
3.2 Payment. You authorise WavHive (or our payment processor) to charge your payment method on the billing cycle you select. All fees are in US Dollars (USD) unless stated otherwise.
3.3 Auto-Renewal. Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date.
3.4 Price Changes. We may change subscription prices with at least 30 days' notice. Continued use of the service after a price change takes effect constitutes your acceptance of the new price.
3.5 Taxes. You are responsible for any applicable sales tax, VAT, or other governmental charges.
4. Cancellation and Refunds
4.1 Cancellation. You may cancel your paid subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period; you retain access to paid features until that date.
4.2 Refunds. We offer a 7-day money-back guarantee for new paid subscribers. After 7 days, all payments are non-refundable except where required by law. Partial refunds for unused billing periods are not provided.
4.3 Free Tier. Free accounts may be deleted after 12 months of inactivity. We will send an email warning 30 days before deletion.
5. Music Submission Services
5.1 Sending Submissions. WavHive enables music creators to share tracks directly with A&R professionals, managers, and label representatives ("Recipients"). When you submit a track, you represent that you own or control all necessary rights to that track.
5.2 Receiving Submissions. If you register as a Recipient (label, A&R, manager), you agree to:
- Use submitted tracks solely for evaluating potential signings or collaborations;
- Not reproduce, distribute, or commercially exploit submitted tracks without the creator's written consent;
- Respond to or dismiss submissions within a reasonable time.
5.3 No Guarantee of Response. WavHive does not guarantee that Recipients will listen to, respond to, or sign any submitted track. WavHive is a conduit service only.
5.4 Confidentiality of Unreleased Music. WavHive takes reasonable technical measures to restrict access to your uploaded tracks to only the contacts you choose. However, you acknowledge that no system is completely secure and you share unreleased material at your own risk.
6. Storage and Data
6.1 Storage. Your audio files are stored on Amazon Web Services (AWS S3). WavHive employs industry-standard security practices, but is not liable for data loss caused by circumstances beyond our reasonable control (e.g., hardware failure, natural disaster, cyberattack).
6.2 Backups. WavHive maintains regular backups, but we do not guarantee data recovery in all circumstances. You are encouraged to maintain your own copies of any files you upload.
6.3 Data Portability. On request, we will provide you with an export of your track metadata. Audio file exports can be initiated directly from your library.
6.4 Deletion. When you delete a track, it is removed from the Platform within 24 hours. When you delete your account, all associated data and files are permanently removed within 30 days.
7. Service Level and Availability
WavHive targets 99.5% uptime, excluding scheduled maintenance. We will provide advance notice of planned maintenance where feasible. We do not provide a financially backed SLA for free-tier accounts.
8. Prohibited Activities
In addition to the restrictions in our Terms & Conditions, when using WavHive's services you must not:
- Upload material that violates any third party's copyright or music licensing rights;
- Use WavHive to distribute or commercially release music without the Platform being designed for that purpose;
- Misrepresent yourself as a label, A&R, or industry professional in order to receive demo submissions under false pretences;
- Use any feature to harass, intimidate, or extort other users;
- Attempt to gain access to other users' private tracks or libraries without authorisation.
Violations may result in immediate account suspension and, where appropriate, referral to law enforcement.
9. Copyright and DMCA
WavHive respects intellectual property rights and expects users to do the same. If you believe that your copyrighted work has been uploaded to the Platform without authorisation, please send a DMCA takedown notice to:
DMCA Agent
Email: dmca@wavhive.com
Your notice must include:
- Identification of the copyrighted work;
- Identification of the infringing material and its location on the Platform;
- Your contact information;
- A statement of good faith belief;
- A statement of accuracy under penalty of perjury; and your electronic or physical signature.
10. Disclaimer of Warranties
WAVHIVE'S SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR THAT THEY WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WAVHIVE SHALL NOT BE LIABLE FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF WAVHIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
IN NO EVENT SHALL WAVHIVE'S AGGREGATE LIABILITY EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO WAVHIVE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).
12. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict-of-law provisions. Any disputes shall be resolved as set out in the Terms & Conditions (Section 13).
13. Amendments
We may update these Terms of Service at any time. We will notify you of material changes by email or via an in-app notice at least 14 days before the changes take effect. If you do not agree to the updated Terms of Service, you must stop using the services before the effective date.
14. Contact
For questions about these Terms of Service:
WavHive
Email: legal@wavhive.com